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Frequently Ask Questions



1. What's the difference between your gaiters products?

We offer total of 4 tiers of gaiters. They range from the basic waterproof hiking gaiters to the high end Kevlar mountaineering gaiters.


They are different in style, material used, breathability and how waterproof they are.


The first tier is waterproof with PU1500mm coating.


The 2nd tier is waterproof and breathable.


The 3rd tier uses Dentik fabric which brings enhanced breathability.


The 4th tier uses Kevlar fabric with much increased durability.



2. Is your Ridge Run fanny pack water tight?


Our Ridge Run fanny pack is waterproof. It can prevent rain water from getting into the interior of the bag. But if you drop it in a river or lake, it's not water tight.


3. Do you accept credit cards?


Yes, we do. We accept credit card payments through Paypal. If you have a Paypal account, you can pay with your balance. If you don't have a Paypal account yet, you can pay with credit cards.


4. Do you provide expedited shipping?


We provide priority shipping to all US destinations.


We don't charge shipping for standard delivery. We charge $5.00 for priority shipping.


We currently don't provide expedited shipping to international destinations yet. Standard shipping usually takes about 7-10 days to most countries.


5. Are the instep straps compatible with all gaiters?


Yes, they are compatible.


6. Do you ship internationally? How long does it take to be delivered to UK?


Yes, we do. It usually takes about 7-10 days to reach UK.


7. How can I return an order?


Please check our return policy. We offer 14 days exchange and refund from the day you receive your order. Buyer is responsible for return shipping cost.